Mediation in Hong Kong

Mediation Schemes and Online Dispute Resolution Platforms in Hong Kong

I. A non-exhaustive list of mediation schemes in Hong Kong

Scheme
Organisation
Website
Scheme
Assistance in arranging mediation meetings (including provision of the referral list of mediators) and provision of partial subsidy of mediation fee
Organisation
Support Service Centre for Minority Owners under Compulsory Sale
Website
EN
TC
SC
Scheme
Customer Complaint Settlement Scheme for the Telecommunications Industry
Organisation
Communication Association of Hong Kong
Website
EN
TC
Scheme
Financial Dispute Resolution Scheme
Organisation
Financial Dispute Resolution Centre
Website
EN
TC
SC
Scheme
Free Community Mediation Service Scheme
Organisation
Hong Kong Mediation Centre
Website
EN
TC
SC
Scheme
Free Mediation Service Scheme for Building Management
Organisation
Home Affairs Department
Website
EN
TC
SC
Scheme
HKIS Pro-bono Mediation Scheme
Organisation
The Hong Kong Institute of Surveyors
Website
EN
Scheme
Lehman-Brothers-Related Products Dispute Mediation and Arbitration Scheme
Organisation
Hong Kong Monetary Authority
Website
EN
TC
SC
Scheme
Maintenance Mediation Pilot Scheme
Organisation
  1. Home and Youth Affairs Bureau
  2. Community Care Fund
  3. Hong Kong Family Welfare Society
Website
EN
TC
Scheme
Mediation Scheme
Organisation
Hong Kong Health Care Federation
Website
EN
TC
Scheme
Pro-bono Online Mediation Scheme for Water Seepage Disputes
Organisation
eBRAM International Online Dispute Resolution Centre
Website
EN
TC
SC
Scheme
Scheme for Community Venue for Mediation
Organisation
  1. Urban Renewal Authority
  2. Joint Mediation Helpline Office
Website
EN
TC
SC
Scheme
Sunshine in Families - Project on Mediation Education and Services
Organisation
  1. The Community Chest
  2. Hong Kong Family Welfare Society
Website
EN
TC
Scheme
(Chinese only) 明愛家事調解服務
Organisation
Caritas Family Service
Website
TC
Scheme
(Chinese only) 香港賽馬會社區資助計劃—家事調解服務
Organisation
The Hong Kong Catholic Marriage Advisory Council – Marriage Mediation Counselling Service Centre
Website
TC
SC

II. A non-exhaustive list of online dispute resolution platforms in Hong Kong

Platform
Organisation
Platform
eBRAM’s Online Mediation Platform
Organisation
eBRAM International Online Dispute Resolution Centre
EN
TC
SC
Platform
The Consumer Council’s e-platform
Organisation
Consumer Council
EN
TC
SC